Reference

How aq111 Handles Your Personal Information

Your account data, payment details, and browsing activity on aq111 are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Data transparencybKash, Nagad, Rocket payment privacyAccount securityYour right to request changes

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe, and we'll confirm receipt when your message comes through.

Live Chat Open the chat window from your account dashboard to raise a privacy question directly with our support team — available during service hours.

Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered mobile number for faster handling.

Account Settings Some data preferences — like cookie settings and marketing communications — can be managed directly from the privacy section inside your account settings page.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from the moment you log in to when a withdrawal clears through Rocket or Nagad. Here is what that looks like in practice.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We do not store your bKash or Nagad PIN — payment confirmation happens inside your own wallet app.

Cookie and Session Data

Session cookies keep you logged in across your phone browser and desktop without re-entering credentials each time. You can clear these from your browser settings whenever you choose.

Data Retention

Transaction records are kept for the period required by applicable law in your jurisdiction. Account data is removed or anonymised when you close your account, subject to any legal hold obligations.

Requesting Changes

You can request access to your personal data, ask for corrections, or request deletion by contacting support. We will verify your identity before processing any such request.

What This Policy Covers and Why

aq111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with aq111, we collect the information needed to run your account — your registration details, device identifiers, and transaction records tied to deposits or withdrawals through bKash, Nagad, or Rocket. We use this data to process payments, verify your identity, and

1
keep your account secure. We do not sell your personal information to third parties. Payment data linked to bKash, Nagad, and Rocket transactions is retained only as long as required for transaction verification and any applicable legal obligation in your jurisdiction. Cookie data from your browser
2
sessions helps us remember your login state and preferred settings across devices — you can manage cookie preferences through your browser at any time. Where local law in Bangladesh requires specific data handling, we follow those requirements. If you access aq111 from a region where online
3
betting is restricted, your eligibility and the scope of this policy depend on the laws applicable to you. We process data only for the purposes stated here, and any new use will be communicated to you before it begins.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about how aq111 handles personal data. If yours is not here, reach out through live chat or email.

We collect your name, mobile number, and the payment method you use — such as bKash or Nagad. Device and session data is also logged to keep your account secure.

We record transaction references for verification purposes, but your wallet PIN and full account credentials stay inside your bKash or Nagad app and are never passed to us.

Yes. Contact support through live chat or email with your registered mobile number and we will process your data access request, subject to identity verification.

Send a deletion request through support. We will remove or anonymise your data after closing your account, except where a legal retention obligation applies in your jurisdiction.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality obligations.

Access and eligibility depend on your local law and eligible regions. This policy governs how we handle data for accounts that are active under applicable local law where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAq111 Glossary InfoHoldem SmashBet

How aq111 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does aq111 collect when I open an account?

02 Is my bKash or Nagad payment information stored on aq111?

03 Can I request a copy of the data aq111 holds about me?

04 How do I ask aq111 to delete my account data?

05 Does aq111 share my data with third parties?

06 Does this privacy policy apply to me if online betting is restricted in my region?

Privacy Policy

Related pages

Related pages